Agenda

September 4-5 · Atlanta, GA

Atlanta Marriott Marquis

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  • September 5, 2023


  • September 6, 2023


  • September 7, 2023


  • Sponsored by: Johnsonville


  • Sponsored by: Coke

    Following in the footsteps of his father, Dan T. Cathy, and his late grandfather, S. Truett Cathy, Andrew became just the third CEO in Chick-fil-A’s storied history when he assumed the role in November 2021. With extensive experience working in Chick-fil-A restaurants and serving in multiple Support Center roles, he’s committed to ensuring the future of Chick-fil-A as a healthy, purpose-driven, global organization devoted to making a lasting, positive impact on the people and communities it serves.

  • Sponsored by: truOI

    Quick-service’s entrepreneurial-fueled category prepares for its next act, which promises no shortage of innovation and a nod to the differentiators that ignited one of the industry’s most diverse and successful arenas.
    Fast Casual Growth, Startup to Sustainability

  • Sponsored by: SoundHound

    In an industry where making it past one year is worth celebrating, these decades-old brands are finding ways to turn core equities into modern differentiators.
    Growth and Franchising

  • Sponsored by: APA

    First a chicken sandwich changed everything. Now, fresh off its 50th anniversary, the classic brand takes aim at domestic and international growth at a scale that could shake up the category.

  • Sponsored by: APA

    Rob Lynch has Papa Johns flying high by sticking to what seperates the brand, and it all started with premium innovation.
    Growth and Franchising

  • Sponsored by: TalentServed

    It’s always tempting to scoop up real estate and franchise deals on a rebound. But supply chain dynamics and other challenges in today’s landscape have complicated the path. Here’s how to scale up smartly and with a nod to the long-term.
    Growth and Franchising

  • Sponsored by: AdMedia

    With all the digital tools at hand, not to mention social media, how has the game changed for restaurant marketers? Can you reach customers effectively, boldly, and creatively?
    Labor, Leadership, and a Changing Consumer

  • Sponsored by: Genera

    Step inside the development, history, and future of one of the category's true rising stars.
    Fast Casual Growth, Startup to Sustainability

  • All those double drive-thrus without dining rooms popping up across the industry? Checkers and Rally’s pioneered the model for years. Now, learn how CEO Frances Allen and the iconic brands are staying one step ahead on the innovation front, from a bold, new prototype to voice AI to way more.
    Labor, Leadership, and a Changing Consumer

  • Sponsored by: Lark


  • Sponsored by: vPromo

    How Chipotle is staying true to its culinary heritage while building a brand that meets the demands of employees, today and into the future.
    Labor, Leadership, and a Changing Consumer

  • Sponsored by: Health Benefit Alliance

    Merchant Centric dives into trends and data with our QSR 50, and how sales correlate to how customers really think of brands.
    Growth and Franchising

  • Sponsored by: Vrize

    From mobile technology to off-premises growth, today’s wave of fast casuals have never been more equipped to meet the customer where they are. Are we headed for a 3.0 movement where experience and convenience meet at a bolder intersection than ever?
    Fast Casual Growth, Startup to Sustainability

  • Dynamic pricing: Should your restaurant really get behind one of the most-talked about trends in pricing? And if so, where do you begin?
    Growth and Franchising

  • Sponsored by: MERGE

    The nation's largest barbecue chain has kept family central to its story, and that isn't changing.
    Fast Casual Growth, Startup to Sustainability

  • Sponsored by: Wisetail

    Building on our annual Best Franchise Deals report, which dates back 12 years, we talk to experts about what operators should look for in prospective opportunities. What’s the real test of ROI, and how can you identify the winners in a crowded market?
    Growth and Franchising

  • Sponsored by: Active Int’l.

    The 48-year restaurant vet on what it takes to be an effective leader in today's ever-evolving restaurant world.
    Labor, Leadership, and a Changing Consumer

  • Description: The fast casual started out as a door-to-door passion product. That fervent fandom and commitment to quality has held through a growth story that's almost hard to believe.
    Labor, Leadership, and a Changing Consumer

  • After following the same blueprint for 50 years, Subway hit Refresh—embarking on the most significant turnaround in company history. Through strategic, data-driven investments in restaurants, menu enhancements and a laser-focus on improving the guest and franchisee experience, Subway is turning its business around and reclaiming its reputation in the quick-service restaurant space. Learn more about the brand’s transformational journey to win back the hearts and minds of sandwich lovers around the world.

  • Join female industry peers for an hour of networking, engagement, and mentorship (and food and drink, of course). We’ve designated ambassadors from around the restaurant world to facilitate and create a space where conversation is encouraged and free-flowing. Find a mentor, reach out to a new contact, reconnect, and help foster a movement that needs more female leadership at all levels of the career ladder.

  • Attendees receive exclusive access to Sweetwater Brewing Company, located just 10 minutes away from our event venue. Network with your industry peers and help us celebrate our inaugural event.

  • Sponsored by: Mastercard


  • When it comes to development, Christian Charnaux has one of the most interesting jobs in foodservice. Inspire’s rise to the nation’s second-largest restaurant conglomerate might just be the fastest in history. Now, he’s overseeing a portfolio that spans more than 31,700 restaurants and $30 billion in system sales. From Dunkin’ to Arby’s to Buffalo Wild Wings, Sonic Drive-In, Jimmy John’s, and Baskin-Robbin’s, Charnaux has big plans to evolve and innovate across the entire fleet. What’s next for Inspire? Learn more as Charnaux takes us behind the scenes of the company’s rising restaurant empire.

  • Sponsored by: Revel

    Is it time to say goodbye to the brick-and-mortar tech stack? Are handhelds, QR codes, and pay-at-table technologies here to stay? Let’s just say the POS has a lot of evolution in store.
    Technology, Drive Thru, and an Omnichannel World

  • Sponsored by: DoorDash

    Bojangles is in growth mode, and it's taking decades of equity and learnings into the future as it scales.
    Growth and Franchising

  • Sponsored by: Schoox

    A roundtable discussion (no panel host) where the operators and crowd lead the discussion. What does it take to attract and retain employees in the most challenging labor market on record? There's no simple answer.
    Labor, Leadership, and a Changing Consumer

  • Sponsored by: DoorDash

    Hear from CEO Nate Hybl on his unique entrepreneurial journey in growing the gusto! brand
    Technology, Drive Thru, and an Omnichannel World

  • Sponsored by: Elo Touch

    The CEO of QSR's Transformational Brand of the Year for 2022 recaps a game-changing run for one of the sector's iconic chains.
    Growth and Franchising

  • Sponsored by: EgonZhender

    The most innovative period on record has spawned a generation of restaurant leaders who do more than think outside the box; they're laying a blueprint for a more connected sector than ever.
    Labor, Leadership, and a Changing Consumer

  • Sponsored by: InterWorks

    Drive-thru, once seen as a fast-food hallmark, has spread industry-wide in light of the pandemic. It’s a shift that’s taking chains into new markets and in front of new audiences.

  • Tropical Smoothie's rise to 1,000 locations has been among the industry's quickest. But it's a journey that's just getting started.

  • Sponsored by: Stellar Elements


  • Sponsored by: PIXO VR

    Wendy’s social prowess is legendary, from its snarky Twitter to some of the most creative activations in the business. Get a behind-the-scenes look from the leader responsible for directing all external consumer touchpoints including media, social, partnerships, content, digital, owned, and gaming.
    Labor, Leadership, and a Changing Consumer

  • Sponsored by: PIXO VR


  • Sponsored by: ParTech, Inc.

    Winning at the drive thru these days is about so much more than speed of service. From accuracy to technology, a look at what’s driving the category past the COVID surge, and what consumers really want from the classic channel.

    Technology, Drive Thru, and an Omnichannel World

  • Sponsored by: Bounteous

    Gone are the days when having a rewards or loyalty platform on its own was headline-worthy. A packed field is creating higher stakes and more connectivity than ever. Here’s how to stand out.
    Labor, Leadership, and a Changing Consumer

  • Sponsored by: Hoshizaki

    One of the buzziest topics to emerge from the pandemic is starting to shake out. What’s going to define the brands still standing and those with true growth potential?
    Technology, Drive Thru, and an Omnichannel World

  • Sponsored by: Xenial & Solink

    From the perspective of the franchisor, a look at best practices when your company directs multiple brands.

    Labor, Leadership, and a Changing Consumer

  • Sponsored by: Dreyers

    The category giant is forging ahead with a comprehensive turnaround strategy that covers everything from operations to digital enhancements, menu innovation, refreshed branding, and far more. U.S. and Canada president Tom Curtis pulls the curtain back on one of the most consequential stories in the industry in recent memory.
    Growth and Franchising

  • Sponsored by: Dreyers

    TikTok, with its hyperfast video pacing and disdain for "traditional commercial video" is where trends can catch fire and new stars can be discovered in a matter of days or weeks. Be fun, be weird, be gimmicky if you want. Of all the categories in foodservice, quick service is best positioned to 10X marketing ROI on this platform.

  • Sponsored by: NCR

    Forty years after pioneering the Daytime Dining concept, Florida-based First Watch is turning up the heat on its growth plans. The restaurant is leaning into its unique strengths – from a one-shift staffing model and fierce commitment to guest service, to an ever-evolving menu featuring seasonal innovation, to a sourcing strategy prioritizing fresh ingredients and thoughtful investment in digital enhancements – and First Watch is betting that differentiation is the key to scaling its brand. Learn more about how First Watch is creating an exceptional Daytime Dining experience in more neighborhoods across the country.

  • Limited Space Available, pre registration required

    A look behind the scenes at one of the industry's hottest NextGen Casual brands. You’ll have the opportunity to taste the Southern-inspired menu and sample the signature cocktails that have made Another Broken Egg a standout in the breakfast and brunch category. Plus, you’ll get a chance to tour the kitchen, review the new technology that has been recently implemented, and interact with the brand’s Executive Team at your leisure.


Register Now

The QSR Evolution Conference is the only event that focuses solely on the needs of quick-service restaurant operators.
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Eugene Drezner
edrezner@wtwhmedia.com
919-945-0705
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When
Sunday to Wednesday
December 23 to 26, 2022
Where
467 Davidson ave
Los Angeles CA 95716
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