With 15 years of experience building his own companies, consulting for some of the largest, and writing a bestselling book, Michel has the real-world experience to share what exactly makes high-performing teams, how to design and deliver never-seen-before customer experiences, […]
Olivia Fazzola is a seasoned operations leader with over 15 years of experience driving strategic growth, operational excellence, and team development in the hospitality and restaurant industries. Currently serving as Director of Operations at Nando’s PERi-PERi North America, she oversees […]
Lauren’s expertise spans restaurant operations and development; brand licensing; franchising; and consumer product development. In her career as counsel and corporate executive, she has established franchise partnerships, licensing programs, distribution, and supply chains for food and drug companies globally, and […]
Filippo Fiori, PhD is the Co-founder, Head Chef of Due Cucina Italiana, a fast-casual restaurant concept dedicated to bringing authentic Italian cuisine to the U.S, which currently has 6 locations. A trained engineer with a PhD in Nuclear Science and […]
As Vice President of Global Impact at Chick-fil-A, Inc., Brent Fielder guides the company’s efforts to have a positive influence through moments of care, both big and small, in four areas of focus—for people, for our communities, through food and […]
Jon Fischer is the Head of Development of Wetzel’s Pretzels, the fastest growing soft pretzel concept in the U.S. As Head of Development, Jon oversees franchise sales, real estate, and construction for the Wetzel’s chain of more than 400 units. […]
Cheryl Fletcher currently serves as the Chief Development Officer for Tropical Smoothie Cafe, a nationwide better-for-you brand with 1,500 operating locations across the country. Cheryl brings over a decade of restaurant and franchise development expertise to the table, having previously […]
Matt Forbush, in also the Founder and CEO of zignyl, a groundbreaking AI-powered solution purpose-built for QSR franchisees. Drawing from his extensive experience owning franchises like Auntie Anne’s and Cinnabon, Forbush recognized a critical gap in data analytics for franchise […]
Ross Franklin, a renowned wellness entrepreneur and visionary leader, is the Founder and CEO of Pure Green Franchise, one of the nation’s fastest-growing smoothie and acai bowl companies, recognized on Entrepreneur Magazine’s prestigious 500 fastest-growing franchises list. With over two […]
Dr. Rachel J.C. Fu has many years of experience in the tourism and hospitality business. Rachel is the Chair and Professor of the Department of Tourism, Hospitality, and Event Management (THEM) in the College of Health and Human Performance at […]
