Toni Ronayne

The right tech shouldn’t replace hospitality, but amplify it. This panel breaks down how operators are using AI, automation, scheduling tools, and guest data to deliver faster, warmer, more personalized service. From pay-at-the-table and kitchen optimization tools to speed-and-accuracy measurement and smart staffing, we’ll explore the systems that actually move the needle. We’ll also tackle the loyalty dilemma—native POS vs third-party—and how emerging brands can vet partners without costly missteps.