Sarah Beckett

Sarah Beckett, the Director of Marketing for Intouch Insight, a Customer Experience software and services company, is committed to delivering value-added insights to Intouch’s customers and broader CX communities. As part of her role, she leads the team responsible for publishing ongoing industry research into the trends affecting multi-location brands’ day-to-day operations, including the Annual Drive-Thru Study. Sarah is an experienced B2B Marketing Professional, having held leadership roles with growing technology and services companies.