Mandy is a multi-unit franchisee with over 30 years experience. Currently overseeing 7 brands throughout Detroit and Lansing, Michigan, and Toledo, and Cleveland, Ohio.
She is actively involved in the Dunkin Joy in Childhood program, Dunkin Franchisee advisory committee, Dunkin’ regional marketing committee, Baskin Robbins Brand advisory council, Dunkin’s People Systems Subcommittee and Inspires Political Action committee, chairman of the Detroit Central Manufacturing location for Dunkin Manufacturing and active with the IFA.
Her strengths include the ability to make strong decisions, with a focus on sales and trends, guest service, people development and growth. She is accomplished and influential and has proven success in developing strong teams in multiple markets. Establishing expectations, standards, communicating vision and monitoring performance to maximize effectiveness. Additionally, she is a transparent leader who coaches and develops through change and challenges while providing solutions to overcome obstacles.
