Billy Schaefer is a Master Implementor of the Achieving World Class Results concepts. He has been part of the leadership teams that have taken 2 companies going from Ordinary to Extraordinary. He’s a Certified McClaskey Excellence Institute Instructor and Consultant; has 25 years’ experience within the service industry ranging in roles from starting as a dishwasher to becoming Trouble Shooter and Director of Operations; Consults with various service companies nationally and internationally which have shown phenomenal result. Training is Billy’s passion, he is either training someone, training himself, or being trained in a process by someone else