Labor, Culture, and the Employee Value Proposition

What does Donald Trump being elected mean for your restaurant and your workforce? Courtney Leyes and Emily Litzinger from Fisher-Phillips return to break it all down.

The traditional approach to onboarding is changing. Instead of hiring and training for a few weeks, and then hoping for the best, the top restaurant companies are continuously training and developing talent throughout their time with the brand. With help from CHART (Council of Hotel and Restaurant Trainers), we’ll explore how you not only find the best employees but educate and nurture them to become the future of your business.

A lot of restaurant brands talk about putting employees first and empowering their workers. Learn how to make a true impact and nurture team members who will become ambassadors of your brand.

David McClaskey, along with Thom Crosby, founded the Pal’s Business Excellence Institute 25 years ago (it was rebranded to McClaskey Excellence Institute in 2020). Now, they’ll tackle a pulsing topic at the QSR Evolution Conference: Employee turnover is a major concern. Learn how QSR and other companies that have consistently low turnover create an environment where employees can stay up to twice as long with little to no ongoing cost.

Whether its recruitment or benefits, delivering a proposition that dials into the needs of today’s restaurant worker can make all the difference.

Gen Zers aren’t just entering the spending pool; they’ve fast become a significant labor target for restaurants of all kinds. What do they want and how can you attract and retain them, from training tools to outreach?

In today’s business landscape, doing good is more than just a choice—it’s a smart strategy. Customers and employees alike are increasingly looking for companies that demonstrate social responsibility and a commitment to purpose. Integrating a cause into your business model can drive sales, boost employee satisfaction, and foster long-term customer loyalty. This session will explore successful ideas and strategies for embedding social purpose into your food and beverage operation, helping you build a powerful halo effect around your brand.

Inspired by our annual blockbuster report, we tap the insight and best practices from some of the top employers in the QSR industry. Whether its wages, benefits, or culture, becoming an employer of choice is a critical key to scaling your brand.

We’ll gather industry leaders to offer their insight on what it takes to foster a top-down culture that everybody buys into. Serving up hospitality starts here.