September 4, 2025
A lot of restaurant brands talk about putting employees first and empowering their workers. Learn how to make a true impact and nurture team members who will become ambassadors of your brand.
Earlier in the morning, we revealed the fastest, most accurate, and friendliest drive-thrus in the country. Now, let’s dive into the insights behind the data with leaders from quick service’s hallmark channel.
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As one of the most iconic brands in the chicken category since its founding in 1952, Church’s Texas Chicken has a rich legacy, but it’s the brand’s recent campaigns and menu innovations that have people talking. In this session, Chief Marketing Officer, Navin Sharma, shares how the brand is reigniting growth through bold marketing, operational excellence, all with a focus on flavor and value. With profitability and global and domestic growth on the rise along with a renewed commitment to cultural relevance and culinary innovation, Church’s is making a dynamic comeback and is poised for long-term, sustainable success.
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Hourly employees are the heart, soul, and face of most restaurants. Yet many operators struggle to equip them with the tools, motivation, and management they need to thrive. In this breakout session, business performance expert Scott Greenberg will reveal the key differences between managing hourly employees and salaried staff. Attendees will learn proven strategies to better train, motivate, and manage their teams, empowering hourly employees to deliver exceptional performance and embody their brand. Walk away with actionable insights to build a high-performance culture that improves retention, customer experience, and profitability.
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Whether its recruitment or benefits, delivering a proposition that dials into the needs of today’s restaurant worker can make all the difference.
Partnerships, data share, first- and third-party, last-mile—these solutions and topics continue to evolve as the channel grows for consumers, economic challenges or not. As guests prove their willingness to pay for the service, how can aggregators and operators work together to solve the concerns that have hovered over the category since its inception?
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Join Ryan Ostrom, Chief Customer & Digital Officer for Jack in the Box, as he explores how QSR brands can move beyond traditional marketing to create meaningful cultural experiences that resonate with today’s consumers. In this candid conversation, Ryan will share how Jack in the Box has successfully integrated its unique brand voice into cultural moments that connect with fans’ distinct interests while driving business results.
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Like last year, we’ll gather culinary minds from across quick service to highlight the flavor trends and strategies winning on menus industry-wide.
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