Join four leaders from Yum! Brands—the largest restaurant group in the world—as we explore the ever-evolving avenues of guest and team member engagement. How can you meet consumers on their own terms? How do you become a brand synonymous with culture? How do you attract and retain the next generation of QSR team members? This insightful keynote with Taco Bell, Pizza Hut, KFC and Habit Burger & Grill marketing executives will explore these topics and more as we dive into how to evolve your brand overtime and truly connect with the next generation.
The traditional approach to onboarding is changing. Instead of hiring and training for a few weeks, and then hoping for the best, the top restaurant companies are continuously training and developing talent throughout their time with the brand. With help from CHART (Council of Hotel and Restaurant Trainers), we’ll explore how you not only find the best employees but educate and nurture them to become the future of your business.
Your digital sales might be growing as customer preference continues to evolve in COVID’s wake, from delivery to mobile-order, pickup, and more. But are your off-premises gains coming at the expense of in-store customers? We’ll break down how to separate and balance the flow of transactions so you can deliver customer experience on both ends without sacrificing the other.
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Whether you’re looking for a partner or trying to find a brand to pour capital in, we’ll bring together industry leaders to discuss the state of investing, how both sides can work together, and what it takes to win, regardless of which aisle you’re on.