Victor Fernandez, Chief Insights Officer for Black Box Intelligence, is the company’s most senior analyst, having studied the restaurant industry for over 20 years. He is responsible for delivering insights and products that provide restaurant companies the knowledge they need to succeed in an increasingly competitive landscape. Victor oversees the company’s data-driven content creation and research projects and is also responsible for helping guide product development. He is a frequent contributor to articles covering the restaurant industry as well as an experienced speaker at industry events.
Victor holds a Master of Business Administration (MBA) and a Master of Science in Information Systems (MSIS) from the Kelley School of Business at Indiana University.
Victor Fernandez, chief insights officer at Black Box Intelligence, will unveil the first look at the 2026 BBI Total Rewards Survey—which features submissions from 150-plus restaurant brands- exclusively at this conference. Marrying the survey results from trends in BBI's proprietary Restaurant Performance Network, this session will provide the most-up-to-date and definitive view on the state of the restaurant labor market. We’ll cover: pay and base compensation for hourly and management roles; Bonuses, variable pay, and benefits packages that are winning the talent battle; Turnover, staffing, training/orientation, and employee demographics—and how leaders are connecting these to retention and financial performance. This will be the official launch of the 2026 Total Rewards Survey results, with insights and commentary available here before they’re released anywhere else.
