Trish Heusel is Vice President of Innovation at Little Caesars Pizza, where she leads strategic initiatives that drive customer experience, operational innovation, and business growth. With extensive experience in consumer insights, strategy, and brand development across the CPG and foodservice industries, Heusel oversees the evaluation and rollout of new concepts, technology partnerships, and forward-looking initiatives designed to elevate the brand. Prior to Little Caesars, she held leadership roles in strategy and innovation, bringing a data-driven and consumer-centric approach to product and service evolution.
The future is automated—but not everything should be. QSR leaders share real-world wins, missteps, and what actually pays off when integrating robotics, smart kitchens, and AI-driven workflows. Expect practical takeaways, not tech hype.
