Sarah Beckett, Director of Marketing at Intouch Insight, a Customer Experience solutions company and home of the Annual Drive-Thru Study. Sarah is committed to delivering value-added insights to Intouch’s clients, as well as broader CX communities. Sarah leads the team responsible for conducting ongoing industry research into the trends affecting the day-to-day operations of multi-location brands, focused especially in the restaurant and retail industries.
Following this morning’s Drive-Thru Report reveal, we’ll go deeper into the technologies and innovations separating winning brands, and what it means to run the modern QSR drive-thru that delivers consistency, experience, and somewhat beyond expectation.
Like last year, we'll give attendees an early, exclusive look at the fastest, most accurate, and best customer service drive-thrus in America.
