Sara Ozege Loughry is a senior operations and training leader with deep roots in the restaurant industry, having grown up in a family of food and hospitality businesses. That early exposure shaped her hands-on, people-first approach to leadership and gave her a practical understanding of what it takes to run high-performing, guest-focused operations at scale. With over a decade of experience across multi-unit and franchise environments, Sara specializes in building systems, teams, and cultures that drive both growth and consistency.
As Director of Operations & Training at Kettlemans Bagels for the past 5 years, she supports the rapid growth and development across all corporate stores with newly franchised locations on the horizon.
Guests want more for less. Operators can’t afford to give it away. This conversation gets real about how to create value that feels generous without racing to the bottom.
