Paul Macaluso is the Chief Executive Officer of Torchy’s Tacos, one of the nation’s leading fast-casual restaurant brands. A highly accomplished restaurant industry executive, Paul is known for building strong cultures, developing high-performing teams, and driving sustainable growth across a diverse portfolio of iconic brands.
Throughout his career, Paul has held senior leadership positions with some of the industry’s most recognized restaurant companies, including Taco Bell, Burger King, SONIC Drive-In, Moe’s Southwest Grill, McAlister’s Deli, Krystal, and Another Broken Egg Cafe. His experience spans operations, franchising, marketing, brand development, and executive leadership, providing him with a comprehensive perspective on scaling restaurant businesses.
Paul began his career as a Restaurant General Manager with Taco Bell and, over the course of more than three decades in the industry, advanced through a series of operational and commercial leadership roles. In 2016, he achieved a longtime professional goal when he was named President of McAlister’s Deli. He later served as President and CEO of Another Broken Egg Cafe from 2019 to 2025, helping strengthen the brand’s market position and accelerate its growth. In February 2025, he was appointed CEO of Torchy’s Tacos.
In addition to his executive responsibilities, Paul served on the Board of Directors of Eclipse Fitness Holdings and has contributed to industry leadership initiatives, including serving as an inaugural board member of FSR Magazine’s NextGen Casual Council.
Paul holds a Bachelor of Science in Communication and a Master of Business Administration from Florida State University.
Discount fatigue is real, and the old playbook of “buy one, get one” no longer builds lasting loyalty. This panel explores how QSR leaders are shifting from transactional rewards to emotional connection, using data, personalization, menu engineering, and brand storytelling to deliver value that guests feel.