Monte Silva is a seasoned restaurateur, speaker, and high-performance executive coach. As the Managing Partner of Comida in Sarasota, Florida, Monte doesn’t just teach theory—he runs highly successful, award-winning concepts as well. He is also the author of the acclaimed book, “Shift Happens: 7 Proven Strategies to Help Your Restaurant Crush the New Economy,” which provides operators with the exact tools to transform their culture, profitability, and work-life balance. Through his coaching, Monte helps multi-unit and single-location owners scale their growth by solving the industry’s toughest challenges.
Forget broad culture talk. This panel goes straight to the “how.” Learn practical programs for understanding your core guest, creating emotional touchpoints, and accelerating guest-driven decisions across menus, marketing, and operations. From brands with big data to those building insight from scratch, we’ll dig into the tools, habits, and cross-functional collaboration that turn guest understanding into loyalty-building action.
