Michel Falcon

CEO and Founder • Brasa Peruvian

With 15 years of experience building his own companies, consulting for some of the largest, and writing a bestselling book, Michel has the real-world experience to share what exactly makes high-performing teams, how to design and deliver never-seen-before customer experiences, and build thriving companies in any market.

Michel is invited to speak on stages around the world. From Toronto and New York to Riyad and Melbourne, he will bring new energy to any event, leaving the audience with ideas they can apply within their organizations and teams instantly.

All Sessions by Michel Falcon

September 9, 2026

Option 1: QSR: Keeping Hospitality Human in the Age of AI
10:00 AM - 10:45 AM
TBD

We’re wasting no time and getting right into the AI arena. In this case, let’s start with the balance restaurants are trying to strike—can you implement the game-changing tech without losing the people part of your business?