Melissa Doolin-Koehne was born and raised in the restaurant industry and has dedicated her career to improving the companies and the employees that make up the largest industry outside the US Government. She uses her passion for the restaurant industry to help companies become best-in-class performers and partners.
Melissa is currently the Founder and Principal of Elevate 4 which is focused on elevating people and organizations with purpose and profits. Her clients include technology brands, employee engagement solutions and AI technology leaders. She also manages and chairs the Restaurant Leadership Roundtable Conference which brings together the Top 40 CEOs in the restaurant industry annually through thought leadership and community.
In this conversation, retention takes center stage. Turnover often isn’t a cost issue—it’s a culture one. Beyond perks, benefits, and pay, creating a restaurant brand that lives up to its promise as an employer of choice boils down to a host of initiatives that start from the top down.
