Laura Livers, Chief Revenue Officer at Intouch Insight, a Customer Experience software and services company, is a passionate business leader focused on using innovative methodologies to help brands deliver exceptional customer experiences. She believes in the power of data and is committed to empowering her clients to bring the voice of the customer into the boardroom. Her objective is simply to provide the world’s best service offerings through intelligent recruitment, world-class project management, compliance excellence, and trusted relationships.
Laura has held a number of senior executive positions including CEO, President, and EVP with market research firms, and has managed 7 of the top 10 QSR chains’ national mystery shopping programs, including McDonald’s.
Following this morning’s Drive-Thru Report reveal, we’ll go deeper into the technologies and innovations separating winning brands, and what it means to run the modern QSR drive-thru that delivers consistency, experience, and somewhat beyond expectation.
Like last year, we'll give attendees an early, exclusive look at the fastest, most accurate, and best customer service drive-thrus in America.
