Kevin joined Chick-fil-A in 2016 after spending 17 years at IPG owned EP+Co, a full-service advertising and marketing agency headquartered in Greenville, South Carolina where he led digital strategy and helped build the agency’s digital marketing practice. After joining Chick-fil-A, he led Integrated Creative services in the Marketing Department where he worked on launching the first multi-year campaign since the iconic “Eat Mor Chikin” campaign. This campaign featured Chick-fil-A Team Members and the extraordinary relationships built with Customers through “the little things” that showed extraordinary care.
Kevin continued his career at Chick-fil-A, Inc. as the Executive Director of Customer Digital Experience where he led a team focused on creating “Radically Convenient and Remarkably Human” digital experiences for Customers. His team’s work included everything from digital ordering and delivery to digital brand discovery and the Chick-fil-A One Membership platform. He had a one-year assignment directly supporting Chick-fil-A, Inc.’s Chief Operating Officer and stood up a Field Insights and Technology team to bring better alignment between business initiatives and Restaurant operations.
Kevin returned to the Marketing Department in 2025 to serve as Officer Vice President of Customer Technology & Insights. He is responsible for leading and creating digital and delivery capabilities that cultivate a Customer-centric mindset and powers business decisions by using research, analytics, and insights.
Kevin is a graduate of Clemson University and lives south of Atlanta with his wife Sarah, daughter Emily, daughter Laney, and their chocolate lab, Miller. Kevin enjoys fishing, BBQ, college football, and music.