Kenneth Knief is a hospitality financial strategist who helps restaurant and bar operators understand, apply, and operationalize their numbers. With entrepreneurial leadership, academic grounding, advisory work, and hands-on execution experience, Ken turns complex financial data into practical, revenue-driving action — and builds the tools to make that action repeatable.
Most recently, Ken founded MyProfitPulsePro, a cost management platform designed specifically for restaurant operators who want real-time visibility into their COGS, labor, and profitability without the complexity of enterprise software.
With core expertise in:
Long-term retention starts with who you bring in and how you set them up to thrive. This session explores how top operators hire for alignment, onboard with intention, and create clear paths for growth so team members feel supported long before they hit the floor. We’ll connect the dots between employee experience and guest experience, unpack why satisfaction can’t exceed what your team feels internally, and share practical ways to build hospitality from the inside out.
