Jeremy Edmonds is the Executive Vice President of People and Culture at Snooze, an A.M. Eatery, where his love for people, process, and the employee experience fuels everything he does. With a career built on creating exceptional workplace cultures, Jeremy has made it his mission to design environments where Snoozers can thrive. As a certified Emotional Intelligence Practitioner and Coach through the American Psychological Association, Jeremy brings heart and strategy together to develop strong, empathetic leaders. His passion for leadership development and culture-building has inspired countless emerging leaders to reach their potential. After more than a decade in talent recruitment, Jeremy turned his focus toward the science of engagement, becoming a respected thought leader and keynote speaker in culture, performance development, and leadership. A foodie at heart, Jeremy is thrilled to combine his love of hospitality with his purpose—creating moments and experiences that make Snooze a place people love to work and guests can’t wait to visit.
Learn why guests are gravitating back to warm, chaotic, personality-driven environments like diners and other legacy brands, and how restaurants can lean into emotional memory without becoming gimmicky.
Long-term retention starts with who you bring in and how you set them up to thrive. This session explores how top operators hire for alignment, onboard with intention, and create clear paths for growth so team members feel supported long before they hit the floor. We’ll connect the dots between employee experience and guest experience, unpack why satisfaction can’t exceed what your team feels internally, and share practical ways to build hospitality from the inside out.
