Jackie joined Taco John’s in June 2025, bringing more than 25 years of restaurant industry experience to the role. She began her career on the front lines at Auntie Anne’s and rose through the ranks to become SVP of Operations and Training at GoTo Foods. Known for her data-driven approach and deep operational expertise, Jackie has a proven track record of leading high-performing teams and driving strategic growth. At Taco John’s, she oversees restaurant operations, technology, and training. Jackie is passionate about empowering teams, supporting franchisees, and delivering consistent, high-quality guest experiences.
The old adage, “happy employees make happy guests,” is taking on fresh meaning as technology and store designs evolve to meet a changing generation. Advancements are being made in the service of helping team members deliver exceptional service. How are the best restaurants doing so? We’ll break down how top operators are unlocking a new level of hospitality, starting with their employees.
