Alex Cone is a results-driven Vice President of Talent Acquisition at Jason’s Deli and an experienced HR and TA leader with a proven track record of building strong relationships and driving organizational success. He leads strategic initiatives across recruitment, onboarding, performance management, and succession planning, partnering closely with leaders to align talent strategies with business objectives. Alex is recognized for delivering impactful recruiting, training, and development programs, elevating employee engagement, and driving organizational effectiveness through scalable people systems. A collaborative leader with strong interpersonal skills, he is passionate about aligning talent initiatives with business objectives to support sustained growth, operational excellence, and exceptional guest service.
The old adage, “happy employees make happy guests,” is taking on fresh meaning as technology and store designs evolve to meet a changing generation. Advancements are being made in the service of helping team members deliver exceptional service. How are the best restaurants doing so? We’ll break down how top operators are unlocking a new level of hospitality, starting with their employees.